At Nebulora, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below:
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Returns: You may return an item within 14 days of receiving it. Items must be unused, in original condition, and with all original packaging.
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Refunds: Once we receive your return, we will inspect it and notify you of the refund approval. Refunds will be processed to your original payment method within 5-7 business days.
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Exchanges: If you received a defective or damaged product, please contact us for an exchange.
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Non-Returnable Items: Custom-made, personalized, or final sale items cannot be returned.
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Return Shipping: The buyer is responsible for return shipping costs unless the item is defective or incorrect.
For any return inquiries, please contact us at shopnebulora@gmail.com.